Privacy Policy

1. Introduction

EduWork Pro ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our institute management platform.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email, phone number, organization details
• Student Data: Names, contact details, academic records, attendance, fees
• Payment Information: Processed securely through Razorpay (we don't store card details)
• Content: Mock tests, exam questions, course materials, communications

2.2 Automatically Collected Information

• Usage Data: Pages visited, features used, time spent
• Device Information: IP address, browser type, operating system
• Cookies: Session cookies, preference cookies, analytics cookies
• Log Data: Access times, error logs, performance metrics

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining the Service
• Processing payments and managing subscriptions
• Sending notifications (attendance, fees, announcements)
• Improving our Service and developing new features
• Training AI models for mock tests and analytics (anonymized data)
• Providing customer support
• Detecting and preventing fraud or abuse
• Complying with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

• Service Providers: AWS (hosting), Razorpay (payments), email/SMS providers
• Parents/Guardians: Student performance and attendance data
• Legal Requirements: When required by law or to protect rights
• Business Transfers: In case of merger, acquisition, or sale

We do NOT: Sell your personal data to third parties or use it for advertising.

5. Data Security

We implement industry-standard security measures:

• Encryption: SSL/TLS encryption for data in transit
• Access Control: Role-based access, multi-factor authentication
• Secure Storage: Encrypted databases, regular backups
• Monitoring: 24/7 security monitoring and threat detection
• Compliance: Regular security audits and updates

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal, tax, or regulatory purposes for up to 7 years. You can request data deletion at any time.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restrict: Limit how we use your data

To exercise these rights, contact us at privacy@eduworkpro.com

8. Cookies and Tracking

We use cookies for:

• Essential Cookies: Required for the Service to function
• Analytics Cookies: Understanding usage patterns (Google Analytics)
• Preference Cookies: Remembering your settings

You can control cookies through your browser settings.

9. Children's Privacy

Our Service is designed for educational institutions managing student data. We collect student information only with parental/guardian consent through the institute. Parents can access their child's data through the parent portal.

10. International Data Transfers

Your data is primarily stored in India. If transferred internationally, we ensure adequate safeguards are in place to protect your data in accordance with applicable laws.

11. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service. The "Last updated" date at the top indicates when changes were made.

13. Contact Us

For privacy-related questions or concerns: